Leader Overview
As a Leader in SalesSavant, you have full visibility into your entire sales organization. This guide explains what you can expect from the platform and how to get the most value from your investment.
What You'll See
Organization-Wide Dashboard
The Dashboard gives you a bird's-eye view of your sales organization:
- Performance Trends: Track how your teams are performing over time.
- Call Volume: Monitor activity levels across all teams and reps.
- Score Distributions: See how your organization is performing against your scorecards.
- AI Coaching Priorities: Get a ranked list of the issues most worth your managers' attention this week.
- Missed Wins & Best Calls: Quickly review the calls where deals were lost and the ones worth replicating.
All Teams Visibility
As a Leader, you can:
- View calls from any team in your organization via Calls
- Access coaching insights for all managers and reps via Reps (drill into any individual)
- Switch between teams and orgs from the top bar
Your Key Responsibilities
1. Organization Setup
You have full administrative access to configure SalesSavant:
- Integrations: Connect and manage Zoom and Fathom accounts for the organization.
- Team Structure: Create teams, assign managers, and organize your sales force.
- Billing: Manage your subscription and add seats as your team grows.
- Scripts & Scoring: Define or approve the scorecards that measure rep performance.
2. Strategic Oversight
Use SalesSavant to answer critical business questions:
- Which teams are consistently hitting their targets?
- Where are the coaching opportunities across the organization?
- What patterns differentiate top performers from the rest?
- How is performance trending month-over-month?
3. Enabling Your Managers
Help your managers succeed by:
- Reviewing the coaching tools available to them
- Setting expectations for how call insights should be used
- Celebrating wins surfaced in the Dashboard's Best Calls section
Getting Started Checklist
- Complete Onboarding: Ensure your organization is set up and integrations are connected.
- Build Your Team Structure: Create teams and invite your managers.
- Review Scorecards: Ensure the scoring criteria align with your sales methodology.
- Explore Analytics: Familiarize yourself with the metrics available.
- Enable Your Managers: Share the Manager Overview with your team leads.
Best Practices
Weekly Review: Set aside time each week to review the Dashboard and identify trends.
Manager Check-ins: Use SalesSavant data to have informed conversations with your managers about team performance.
Celebrate Publicly: Use the Dashboard's Best Calls section to recognize top performers and reinforce winning behaviors.
Iterate on Scorecards: As your sales process evolves, update your scorecards to reflect new priorities.
Related Guides
Questions? Email us at support@salessavant.ai